Index outside array range

Dear all

I am using NovaCura Studio Classic. I have a Flow where I use a User Step with a single Text Input which should be used for entering a PartNo. (That still worked a few weeks ago)

When the flow enters this User Step it creates a Error: The index was outside the array range… (Translatet from German: Der Index war ausserhalb des Arraybereichs…)

I set up a new Flow, with just the variable and the User Step.

I checked with consulting, they think it is a bug. Does maybe someone has an Idea how to fix that?

Kind regards
Nico

Since I can only upload one Media-Item I combined 3 Screenshots to one :slight_smile:

Hi Nico, and welcome to the Novacura Forum.

Something is definitely not right with your Flow server or studio. Do you get the same behaviour running the flow in a client?

What version of Flow server and Flow studio do you have?

Hey Alluse

Server Version: 6.15.9.1
Novacura Flow Classic version: 6.15.9.12

No the Error is not popping up in the client.

Kind regards

Alright.

I recommend re-installing the studio first. If that doesn’t resolve the issue, please create a support ticket so our team can assist with troubleshooting. Additionally, try to run the flow in the testbench on another computer and include those results in your ticket.

Novacura Customer Services - Jira Service Management