Links for end customers and employees

Flow Classic
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1

Greetings!

We are generating links to our customer booking portal for our end customers (external) with PUBLICUSER, autoLogin = true and executeOnly in the URL. It also has the individual work order code in the URL. It works great.

However, we need a different link to the same work order booking, but for internal users only. The idea is that if someone from within our walls uses the link, we should see that it was not done by the end customer, or even better - we should see the IFS9 signature of the exact employee. Is this possible? I’ve tried multiple changes to the URL with no access. Workaround suggestions are also greatly appreciated!

2

Hi!

You can remove publicuser from the link and use it internally. But then you also need to make sure that the users that are going to use that link has access to the Flow through a menu that is assigned to a role that they are a member of.

If you want to want to know when an internal user accesses the flow though your internal link then you need to add something in the flow that logs it (or adds to the current log entry) depending on the userId variable.

Hope that helps!

Best regards,
David