# Device auto logoff

**URL:** <https://forum.novacura.com/t/device-auto-logoff/170>\
**Category:** Flow Classic\
**Created:** [May 9, 2022, 6:21am UTC](https://forum.novacura.com/t/device-auto-logoff/170 "2022-05-09T06:21:40Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Ruchira](https://avatars.discourse-cdn.com/v4/letter/r/7C9FD7/32.png) [@Ruchira](https://forum.novacura.com/u/Ruchira)\
**Post date:** [May 9, 2022, 6:21am UTC](https://forum.novacura.com/t/device-auto-logoff/170/1 "2022-05-09T06:21:40Z")

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Hi,  
Is there a way to automatically log off a device session after a defined idle time for security reasons?  
Requirement came from a company who’s having shared devices among users.

wonder the above requirement can be achieved by adjusting below parameter in server web.config

"add key=“SittingTimeOut” value=“07:00:00:00” "

Ruchira

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**Author:** ![OlaCarlander](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.novacura.com/olacarlander/32/205_2.png) [@OlaCarlander](https://forum.novacura.com/u/OlaCarlander)\
**Post date:** [May 12, 2022, 2:20pm UTC](https://forum.novacura.com/t/device-auto-logoff/170/2 "2022-05-12T14:20:39Z")

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Hi, Yes that could work. But there is also a keep-alive service on the devices that counters that setting a bit so not entirely true. I will ask around a bit and see if I can get a better answer for you

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**Author:** ![rovech](https://avatars.discourse-cdn.com/v4/letter/r/7C9FD7/32.png) [@rovech](https://forum.novacura.com/u/rovech)\
**Post date:** [May 23, 2022, 11:42am UTC](https://forum.novacura.com/t/device-auto-logoff/170/3 "2022-05-23T11:42:24Z")

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> **[Security settings](https://help.novacuraflow.com/security/server/security-settings#session-time-out)**

Is this what you mean Ruchira?

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**Author:** ![Ruchira](https://avatars.discourse-cdn.com/v4/letter/r/7C9FD7/32.png) [@Ruchira](https://forum.novacura.com/u/Ruchira)\
**Post date:** [May 27, 2022, 3:35am UTC](https://forum.novacura.com/t/device-auto-logoff/170/4 "2022-05-27T03:35:28Z")

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That’s correct Roel…

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**Author:** ![hameno](https://avatars.discourse-cdn.com/v4/letter/h/7C9FD7/32.png) [@hameno](https://forum.novacura.com/u/hameno)\
**Post date:** [May 27, 2022, 11:42am UTC](https://forum.novacura.com/t/device-auto-logoff/170/5 "2022-05-27T11:42:14Z")

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If the customer is using Azure AD, maybe it can be done from Azure Portal that the users are logged off once a day?

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**Author:** ![rovech](https://avatars.discourse-cdn.com/v4/letter/r/7C9FD7/32.png) [@rovech](https://forum.novacura.com/u/rovech)\
**Post date:** [June 3, 2022, 11:52am UTC](https://forum.novacura.com/t/device-auto-logoff/170/6 "2022-06-03T11:52:29Z")

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One of my customers set it to 24 hrs so that over the weekend they are logged out automatically. So I think that would work

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**Author:** ![Ruchira](https://avatars.discourse-cdn.com/v4/letter/r/7C9FD7/32.png) [@Ruchira](https://forum.novacura.com/u/Ruchira)\
**Post date:** [June 8, 2022, 3:26am UTC](https://forum.novacura.com/t/device-auto-logoff/170/7 "2022-06-08T03:26:33Z")

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Thanks @rovech and @hameno

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**Author:** ![OlaCarlander](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.novacura.com/olacarlander/32/205_2.png) [@OlaCarlander](https://forum.novacura.com/u/OlaCarlander)\
**Post date:** [June 21, 2022, 7:42am UTC](https://forum.novacura.com/t/device-auto-logoff/170/8 "2022-06-21T07:42:51Z")

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My internal tests seem to indicate that this only works on web client. Android and iOS clients have a keep-alive service on them overriding the server settings. So the keys below will not work on mobiles unfortunately. Passing this on to RnD to add as a feature for the mobiles as well, will come in a not too future release (my best guess, sometime during the fall 2022).

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**Author:** ![Ruchira](https://avatars.discourse-cdn.com/v4/letter/r/7C9FD7/32.png) [@Ruchira](https://forum.novacura.com/u/Ruchira)\
**Post date:** [June 21, 2022, 7:55am UTC](https://forum.novacura.com/t/device-auto-logoff/170/9 "2022-06-21T07:55:11Z")

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@OlaCarlander thanks a lot
